Outage in Good Grants

Issues accessing application

Resolved Major

March 03, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware that some users are being prevented from accessing the application due to our bot detection tool. The provider of the tool is aware of the issue and is implementing a fix.

Components affected

Good Grants application

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/03/2025 12:26PM

The 3rd party bot detection tool has announced the issue has been resolved. Please refresh your browser and try again.

IDENTIFIED about 2 months ago - at 03/03/2025 11:53AM

We are aware that some users are being prevented from accessing the application due to our bot detection tool. The provider of the tool is aware of the issue and is implementing a fix.

Latest Good Grants outages

Issue accessing Manage Applications page - 4 months ago

Known issues with accounts based in EU region - about 1 year ago

Known issues with slowness and some tasks failing/timing out - over 1 year ago

**Issue affecting US based accounts only** - over 1 year ago

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