Outage in GoodTime
Some emails not being sent
Resolved Minor
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Outage Details
We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
Components affected
GoodTime SendGrid API v3Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/13/2025 06:44PM
This incident has been resolved.
MONITORING
3 months ago - at 02/13/2025 06:06PM
We are continuing to monitor email send rates
MONITORING
3 months ago - at 02/13/2025 05:13PM
We are seeing emails return to normal.
IDENTIFIED
3 months ago - at 02/13/2025 04:29PM
Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
IDENTIFIED
3 months ago - at 02/13/2025 02:51PM
We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
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