Outage in GoodTime
Some emails not being sent
Resolved MinorIncident Report
We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
Components affected
GoodTime SendGrid API v3One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 02/13/2025 06:44PM
This incident has been resolved.
MONITORING
8 months ago - at 02/13/2025 06:06PM
We are continuing to monitor email send rates
MONITORING
8 months ago - at 02/13/2025 05:13PM
We are seeing emails return to normal.
IDENTIFIED
8 months ago - at 02/13/2025 04:29PM
Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
IDENTIFIED
8 months ago - at 02/13/2025 02:51PM
We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
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