Outage in GoodTime
Some emails not being sent
Resolved MinorIncident Report
We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
Components affected
GoodTime SendGrid API v3Need to monitor GoodTime outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/13/2025 06:44PM
This incident has been resolved.
MONITORING
about 1 year ago - at 02/13/2025 06:06PM
We are continuing to monitor email send rates
MONITORING
about 1 year ago - at 02/13/2025 05:13PM
We are seeing emails return to normal.
IDENTIFIED
about 1 year ago - at 02/13/2025 04:29PM
Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
IDENTIFIED
about 1 year ago - at 02/13/2025 02:51PM
We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
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