Outage in Google Cloud

Cloud Redis BASIC Tier Instances cannot proceed version upgrade after their maintenance or capacity update

Resolved Minor
June 24, 2022 - Started almost 3 years ago - Lasted 3 minutes

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Outage Details

Summary: Cloud Redis BASIC Tier Instances cannot proceed version upgrade after their maintenance or capacity update Description: Mitigation work is still underway by our engineering team. The mitigation is expected to complete by Friday, 2022-07-01 06:00 US/Pacific. We will provide more information by Wednesday, 2022-06-29 06:00 US/Pacific. We apologize to all who are affected by the disruption. Diagnosis: Once the Basic Tier Instance went through a maintenance or a capacity update, it will fail all the version upgrade requests due to internal error (with code 13). Version upgrade behavior can be found under: https://cloud.google.com/memorystore/docs/redis/version-upgrade-behavior Workaround: None at this time
Components affected
Cloud Memorystore

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