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Outage in Google Gemini

Investigating elevated error rates with Gemini conversations.

Resolved Minor
May 05, 2026 - Started 4 days ago - Lasted 3 days

Incident Report

Summary AI Generated

Google Gemini experienced elevated error rates for 49.4 hours, causing users to encounter "Something went wrong(13)" error messages during conversations. The engineering team conducted ongoing mitigation work and investigation throughout the incident. The issue required extended investigation with no workaround available during the outage period.

Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. Symptoms: Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. Workaround: None at this time.
Components affected
Google Gemini Gemini
Latest Updates ( sorted recent to last )
about 21 hours ago - at 05/08/2026 03:53PM

Summary
Gemini conversations may experience elevated error rates.
Description
Our engineering team has isolated the underlying issue and is in the process of reverting the specific code deployments that triggered the impact.
We are actively monitoring the progress of the rollback, alongside system health indicators, to confirm that the restoration is proceeding effectively.
We will provide more information by Friday, 2026-05-08 12:00 PDT.
Symptoms
Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.

1 day ago - at 05/08/2026 10:23AM

Summary
Gemini conversations may experience elevated error rates.
Description
Our engineering team has isolated the underlying issue and is in the process of reverting the specific code deployments that triggered the impact.
We are actively monitoring the progress of the rollback, alongside system health indicators, to confirm that the restoration is proceeding effectively.
We will provide more information by Friday, 2026-05-08 09:00 PDT.
Symptoms
Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.

1 day ago - at 05/08/2026 07:29AM

Summary
Gemini conversations may experience elevated error rates.
Description
Our engineering team has isolated the underlying issue and is in the process of reverting the specific code deployments that triggered the impact.
We are actively monitoring the progress of the rollback, alongside system health indicators, to confirm that the restoration is proceeding effectively.
We will provide more information by Friday, 2026-05-08 04:00 PDT.
Symptoms
Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.

1 day ago - at 05/08/2026 05:16AM

Summary
Gemini conversations are experiencing elevated error rates.
Description
Our engineering team has determined that further investigation is required to mitigate the issue.
We do not have an ETA for mitigation at this point.
We will provide more information by Friday, 2026-05-08 01:00 PDT.
Symptoms
Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.

1 day ago - at 05/08/2026 01:00AM

Summary
Gemini conversations may have experienced elevated error rates.
Description
The issue with Gemini has been resolved for all affected users as of Thursday, 2026-05-07 17:00 PDT.
The issue was triggered due to a combination of insufficient database resources, and application issues. The database capacity issues were resolved, and further code changes are being made to mitigate the application issues.
We thank you for your patience while we worked on resolving the issue.
Symptoms
Affected customers may have experienced the "Something went wrong(13)" error message in their Gemini conversations.

1 day ago - at 05/07/2026 11:52PM

Summary
Gemini conversations are experiencing elevated error rates.
Description
Our engineering team has determined that further investigation is required to mitigate the issue.
We do not have an ETA for mitigation at this point.
We will provide more information by Thursday, 2026-05-07 20:30 PDT.
Symptoms
Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.

3 days ago - at 05/06/2026 07:11PM

Summary
Gemini conversations are experiencing elevated error rates.
Description
Our engineering team has determined that further investigation is required to mitigate the issue.
We do not have an ETA for mitigation at this point.
We will provide more information by Thursday, 2026-05-07 17:00 PDT.
Symptoms
Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.

3 days ago - at 05/06/2026 03:22AM

Summary
Investigating elevated error rates with Gemini conversations.
Description
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Wednesday, 2026-05-06 09:00 PDT.
Symptoms
Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.

4 days ago - at 05/05/2026 11:35PM

Summary
Investigating elevated error rates with Gemini conversations.
Description
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Tuesday, 2026-05-05 20:30 PDT.
Symptoms
Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.

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