Outage in GoSquared
Multiple issues affecting GoSquared availability
Resolved Major
August 21, 2022 - Started about 3 years ago
Official incident page
Official incident page
Incident Report
We're investigating multiple issues affecting data in Now dashboard as well as Contacts and Live Chat
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 08/21/2022 10:56PM
All services operational
MONITORING
about 3 years ago - at 08/21/2022 10:50PM
Services are returning to normal, we're continuing to monitor
IDENTIFIED
about 3 years ago - at 08/21/2022 10:38PM
We've identified the cause of the issues affecting availability. Services are returning to normal. Some timelines on the Now dashboard may show some missing data, this data is returning to normal levels.
INVESTIGATING
about 3 years ago - at 08/21/2022 10:32PM
We're investigating multiple issues affecting data in Now dashboard as well as Contacts and Live Chat
Latest GoSquared outages
Service otuage - 14 days ago
Service provider outage, affecting several components - over 2 years ago
We are investigating an issue causing data and platform access to be unavailable - about 3 years ago
Issue with Live Chat and Inbox - about 3 years ago
Issues with data in Contacts, Engage, and Live Chat - about 3 years ago
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