Outage in GoTab
Tap to Pay Payment Failures
Minor
March 06, 2026 - Started 4 days ago
Official incident page
Official incident page
Incident Report
Our team is actively working with our payment processor to investigate failures to initialize payments when using Tap to Pay directly to a Samsung A14-17 device. This is not impacting tapping on any other payment devices such as AMS1 or S1F2.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
3 days ago - at 03/07/2026 04:34PM
Our team continues to investigate an outage for tap to pay directly to mobile phones. All other devices, including phones paired to an NYC1, remain unaffected.
INVESTIGATING
4 days ago - at 03/06/2026 06:39PM
Our team is actively working with our payment processor to investigate failures to initialize payments when using Tap to Pay directly to a Samsung A14-17 device. This is not impacting tapping on any other payment devices such as AMS1 or S1F2.
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