Outage in GoToConnect
GoToConnect - Issue Making Calls
Resolved MajorIncident Report
We are investigating reports of issues reaching the GoToConnect platform. We will share more information rapidly.
Our engineers are working to resolve the issue. We will provide the next update shortly.
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Latest Updates ( sorted recent to last )
MONITORING
almost 4 years ago - at 05/26/2022 01:54PM
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
IDENTIFIED
almost 4 years ago - at 05/26/2022 01:48PM
Our engineers have identified the issue and are now actively working towards a resolution.
We will send another update soon.
INVESTIGATING
almost 4 years ago - at 05/26/2022 01:46PM
We are investigating reports of issues reaching the GoToConnect platform. We will share more information rapidly.
Our engineers are working to resolve the issue. We will provide the next update shortly.
Latest GoToConnect outages
GoTo Contact Center – Call queue distribution issues - 17 days ago
Other - database replication lag to remote regions - about 2 months ago
Pro and Central - Outlook and Microsoft 365 - about 2 months ago
Email delivery issues - about 2 months ago
GoTo Connect - inbound/outbound call failure in livephx - about 2 months ago
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