Outage in GoToConnect

GoTo Connect - Unable to make/receive calls or to access the PBX Admin

Resolved Major
August 10, 2023 - Started over 1 year ago - Lasted 39 minutes
Official incident page

Need to monitor GoToConnect outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including GoToConnect, and never miss an outage again.
Start Free Trial

Outage Details

We are actively investigating reports that some GoTo Connect customers may be experiencing issues while making and receiving calls or accessing the PBX Admin. Our engineers are working to identify the issue and will provide another update shortly.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/10/2023 09:19PM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING over 1 year ago - at 08/10/2023 09:11PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED over 1 year ago - at 08/10/2023 09:04PM

Our engineers have identified the issue and are now actively working towards a resolution. Access to the PBX Admin has been restored.

We will provide another update shortly.

INVESTIGATING over 1 year ago - at 08/10/2023 08:48PM

We are actively investigating reports that some GoTo Connect customers may be experiencing issues while making and receiving calls or accessing the PBX Admin.

Our engineers are working to identify the issue and will provide another update shortly.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime