Outage in GoToConnect
Grasshopper - Issues with outbound calls
Resolved Major
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Outage Details
We are actively investigating reports that some Grasshopper customers may be experiencing issues with the Grasshopper service.
Our engineers are working to identify the issue and will provide another update shortly.
Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 05/05/2025 01:48PM
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
INVESTIGATING
about 15 hours ago - at 05/05/2025 01:06PM
We are actively investigating reports that some Grasshopper customers may be experiencing issues with outbound calls not connecting properly.
Our engineers are working to identify the issue and will provide another update shortly.
INVESTIGATING
about 16 hours ago - at 05/05/2025 12:50PM
We are actively investigating reports that some Grasshopper customers may be experiencing issues with the Grasshopper service.
Our engineers are working to identify the issue and will provide another update shortly.
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