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Outage in GoToConnect

Pro and Central - Outlook and Microsoft 365

Resolved Major
January 23, 2026 - Started 1 day ago - Lasted 1 day
Official incident page

Incident Report

We are aware of an incident impacting Microsoft 365 and Microsoft Outlook users. Microsoft has acknowledged the incident and is actively investigating on their side. Microsoft's incident channel is https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect We will continue to update this incident as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 01/23/2026 10:13PM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING 1 day ago - at 01/23/2026 01:22PM

Microsoft is confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED 1 day ago - at 01/23/2026 04:12AM

Microsoft is continuing to address the ongoing Microsoft 365 service incident. Microsoft reports improvements in availability, but recovery efforts are still in progress, and some users may continue to experience intermittent impact. For the latest updates, please refer to Microsoft’s status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect. We will continue to share updates as more information becomes available.

IDENTIFIED 1 day ago - at 01/22/2026 10:21PM

We are aware of an incident impacting Microsoft 365 and Microsoft Outlook users.

Microsoft has acknowledged the incident and is actively investigating on their side. Microsoft's incident channel is https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to update this incident as more information becomes available.

IDENTIFIED 1 day ago - at 01/22/2026 10:19PM

We are aware of an incident impacting Microsoft 365 and Microsoft Outlook users.

Microsoft has acknowledged the incident and is actively investigating on their side. Microsoft's incident channel is https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to update this incident as more information becomes available.

IDENTIFIED 1 day ago - at 01/22/2026 10:19PM

We are aware of an incident impacting Microsoft 365 and Microsoft Outlook users.

Microsoft has acknowledged the incident and is actively investigating on their side. Microsoft's incident channel is https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to update this incident as more information becomes available.

IDENTIFIED 1 day ago - at 01/22/2026 10:10PM

We are aware of an incident impacting Microsoft 365 and Microsoft Outlook users.

Microsoft has acknowledged the incident and is actively investigating on their side. Microsoft's incident channel is https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to update this incident as more information becomes available.

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