Outage in GoToMeeting

GoToMeeting, GoToWebinar, and GoToTraining - Unable to connect to audio intermittently

Resolved Minor

March 30, 2022 - Started about 4 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are actively investigating reports that some GoToMeeting, GoToWebinar, and GoToTraining customers might be unable to connect to audio intermittently. Our engineers are working to resolve the issue and will provide another update shortly.

Components affected

GoToMeeting GoToTraining GoToMeeting GoToMeeting GoToWebinar

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Latest Updates ( sorted recent to last )

MONITORING about 4 years ago - at 03/31/2022 04:22AM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

INVESTIGATING about 4 years ago - at 03/31/2022 03:54AM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING about 4 years ago - at 03/31/2022 03:33AM

We are actively investigating reports that some GoToMeeting, GoToWebinar, and GoToTraining customers might be unable to connect to audio intermittently.
Our engineers are working to resolve the issue and will provide another update shortly.

Latest GoToMeeting outages

GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors) - about 9 hours ago

GoTo Connect Call Quality issue - 10 days ago

GoTo Connect - Call audio quality - 22 days ago

GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions - 29 days ago

GoTo Contact Center – Call queue distribution issues - about 2 months ago

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