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Outage in GoToMeeting

GoTo Meeting - session not starting

Resolved Minor
June 13, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution. We will provide another update as soon as they become available.
Components affected
GoToMeeting

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 06/13/2023 09:18PM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING almost 3 years ago - at 06/13/2023 09:03PM

Our underlying third-party service provider has corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update.

IDENTIFIED almost 3 years ago - at 06/13/2023 08:08PM

Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution.

We will provide another update as soon as they become available.

Latest GoToMeeting outages

Login to GoTo applications - 504 timeout - multiple products impacted - 7 days ago
GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors) - 12 days ago
GoTo Connect Call Quality issue - 22 days ago
GoTo Connect - Call audio quality - about 1 month ago
GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions - about 1 month ago

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