Outage in GoToMeeting

GoTo Meeting - session not starting

Resolved Minor

June 14, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution. We will provide another update as soon as they become available.

Components affected

GoToMeeting

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 06/13/2023 09:18PM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING over 2 years ago - at 06/13/2023 09:03PM

Our underlying third-party service provider has corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update.

IDENTIFIED over 2 years ago - at 06/13/2023 08:08PM

Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution.

We will provide another update as soon as they become available.

Latest GoToMeeting outages

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GoTo Connect - Softphone call issues - about 1 month ago

LogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the application - 3 months ago

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