Outage in GoToMeeting

GoTo Meeting - Unable to start/join sessions

Resolved Major
June 23, 2023 - Started over 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We are actively investigating reports that some GoTo Meeting customers may be experiencing issues while starting or joining sessions. Our engineers are working to identify the issue and will provide another update shortly.
Components affected
GoToMeeting
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/24/2023 02:53AM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING over 2 years ago - at 06/23/2023 10:39PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED over 2 years ago - at 06/23/2023 09:30PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

MONITORING over 2 years ago - at 06/23/2023 07:13PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED over 2 years ago - at 06/23/2023 06:48PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING over 2 years ago - at 06/23/2023 06:24PM

We are actively investigating reports that some GoTo Meeting customers may be experiencing issues while starting or joining sessions.

Our engineers are working to identify the issue and will provide another update shortly.

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