Outage in GoToMeeting

GoTo App - Meetings not loading

Resolved Major
November 09, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are actively investigating reports of GoToApp not able to load the meeting experience as well as slowness on launching the application. Our engineers are working to identify the issue and will provide another update shortly.
Components affected
GoToMeeting
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/09/2023 05:16PM

We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING almost 2 years ago - at 11/09/2023 04:46PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED almost 2 years ago - at 11/09/2023 04:29PM

Our engineers have identified the issue and are actively working towards a resolution.

We will provide another update as soon as they become available.

INVESTIGATING almost 2 years ago - at 11/09/2023 03:48PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 11/09/2023 03:45PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 11/09/2023 03:38PM

We are actively investigating reports of GoToApp not able to load the meeting experience as well as slowness on launching the application.

Our engineers are working to identify the issue and will provide another update shortly.

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