Outage in GPS Insight

ServiceBridge Login is not available

Resolved Major
November 18, 2025 - Started 29 days ago - Lasted about 6 hours
Official incident page

Incident Report

ServiceBridge web application and ServiceBridge mobile applications users will not be able to login due to SSO service outage. Our team is investigating issue to get system back to working state.

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 11/18/2025 06:20PM

This incident has been resolved.

MONITORING 29 days ago - at 11/18/2025 02:58PM

A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

INVESTIGATING 29 days ago - at 11/18/2025 01:06PM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 11/18/2025 11:58AM

ServiceBridge web application and ServiceBridge mobile applications users will not be able to login due to SSO service outage. Our team is investigating issue to get system back to working state.

Latest GPS Insight outages

Partner outage - about 2 months ago
Intermittent Availability - 4 months ago
Tracking is down. - 10 months ago
Invoice PDFs not generating - about 2 years ago

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