Outage in Grafana

Metric Write Issues - EU West Region

Resolved Minor
August 04, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

As of 11:51 UTC, we were alerted to issues writing metrics to the EU West region, only. Some users may experience 500 errors or delayed metric actions, such as ingestion and querying. Engineering is aware and actively investigating. We will provide updates as more information is shared.
Components affected
Grafana EU-WEST: Querying Grafana EU-WEST: Ingestion
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/04/2023 02:25PM

We continue to observe normal behavior with metrics in the EU West region. Considering this incident resolved. No further updates.

MONITORING about 2 years ago - at 08/04/2023 01:51PM

Engineering has applied a mitigation and we have observed marked improvement in the metric issues within the EU West region. At this time, we are monitoring to ensure continued appropriate behavior.

INVESTIGATING about 2 years ago - at 08/04/2023 12:19PM

As of 11:51 UTC, we were alerted to issues writing metrics to the EU West region, only. Some users may experience 500 errors or delayed metric actions, such as ingestion and querying. Engineering is aware and actively investigating. We will provide updates as more information is shared.

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