Outage in Grafana

Adaptive Metrics issue in prod-us-central-0 region

Resolved Minor
September 14, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

As of 02:15 UTC, we were alerted to an issue with Adaptive Metrics affecting the prod-06 namespace in the prod-us-central-0 region. Users experiencing this may encounter issues with ingesting adaptive metrics. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Components affected
Grafana US-CENTRAL: Ingestion Grafana US-CENTRAL
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/14/2023 04:49AM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved and have no further updates.

MONITORING about 2 years ago - at 09/14/2023 04:34AM

Customers should no longer be seeing HTTP 429 errors. We believe recovery is completed, but will continue to monitor for any recurrences.

MONITORING about 2 years ago - at 09/14/2023 04:03AM

Engineering has released a fix and as of 04:00 UTC, affected customers' agents may see an elevated rate of 429 (too many requests) responses while we recover. We will continue to monitor for recurrence and provide updates accordingly.

INVESTIGATING about 2 years ago - at 09/14/2023 02:46AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 09/14/2023 02:43AM

As of 02:15 UTC, we were alerted to an issue with Adaptive Metrics affecting the prod-06 namespace in the prod-us-central-0 region. Users experiencing this may encounter issues with ingesting adaptive metrics. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

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