Outage in Grafana

Data Delays on prod-us-central-0 Cluster

Resolved Minor
September 25, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

As of 1:00 UTC, we became aware of an issue with a delay in recent data for aggregated series being shown on dashboards and other query results in the prod-us-central-0 region. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/25/2023 05:31AM

Engineering has released a fix and as of 05:30 UTC, customers should no longer experience data delays/loss in the cortex-prod-06 cell in the prod-us-central-0 cluster. At this time, we are considering this issue resolved.

INVESTIGATING about 1 year ago - at 09/25/2023 05:03AM

We're observing data-loss that is partial and limited to the tenants in the cortex-prod-06 cell in the prod-us-central-0 cluster. Our Engineering team is still investigating the issue and we will provide updates accordingly.

INVESTIGATING about 1 year ago - at 09/25/2023 03:50AM

As of 1:00 UTC, we became aware of an issue with a delay in recent data for aggregated series being shown on dashboards and other query results in the prod-us-central-0 region. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

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