Outage in Grafana

Billing metrics unavailable in all regions.

Resolved Major
May 20, 2024 - Started 6 months ago - Lasted 3 days
Official incident page

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Outage Details

There's a delay processing billing metrics, it may take a while until most recent billing metrics are shown. The issue started at 10:10 UTC - we've identified the root cause and working on solving it.
Components affected
Grafana Cloud: Billing
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/23/2024 03:46PM

This incident has been resolved.

MONITORING 6 months ago - at 05/20/2024 01:37PM

After applying a fix, billing metrics are being processed again. We're working on recovering the missing ones from the incident right now and monitoring current behaviour.

IDENTIFIED 6 months ago - at 05/20/2024 12:00PM

There's a delay processing billing metrics, it may take a while until most recent billing metrics are shown. The issue started at 10:10 UTC - we've identified the root cause and working on solving it.

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