Outage in Grafana

Billing metrics unavailable in all regions.

Resolved Major
May 20, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

Incident Report

There's a delay processing billing metrics, it may take a while until most recent billing metrics are shown. The issue started at 10:10 UTC - we've identified the root cause and working on solving it.
Components affected
Grafana Cloud: Billing

Need to monitor Grafana outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/23/2024 03:46PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/20/2024 01:37PM

After applying a fix, billing metrics are being processed again. We're working on recovering the missing ones from the incident right now and monitoring current behaviour.

IDENTIFIED over 1 year ago - at 05/20/2024 12:00PM

There's a delay processing billing metrics, it may take a while until most recent billing metrics are shown. The issue started at 10:10 UTC - we've identified the root cause and working on solving it.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook