Outage in Grafana

New Instances failing to create across all regions.

Resolved Major
February 24, 2025 - Started 16 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an incident that is causing users to experience issues when creating new instances across all regions.
Components affected
Grafana GCP US Central - prod-us-central-4 Grafana play.grafana.org Grafana AWS US East - prod-us-east-0 Grafana GCP Belgium - prod-eu-west-0 Grafana AWS India - prod-ap-south-1 Grafana GCP India - prod-ap-south-0 Grafana GCP US East - prod-us-east-1 Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS US West - prod-us-west-0 Grafana GCP Australia - prod-au-southeast-0 Grafana AWS Germany - prod-eu-west-2 Grafana GCP US Central - prod-us-central-0 Grafana Azure US Central - us-central2 Grafana AWS US East - prod-us-east-2 Grafana US-WEST Grafana EU-WEST Grafana AWS Canada - prod-ca-east-0 Grafana AWS Singapore - prod-ap-southeast-1 Grafana AWS Sweden - prod-eu-north-0 Grafana US-CENTRAL Grafana GCP Singapore - prod-ap-southeast-0 Grafana AWS Australia - prod-au-southeast-1 Grafana GCP UK - prod-gb-south-0 Grafana AWS Brazil - prod-sa-east-1 Grafana GCP Brazil - prod-sa-east-0 Grafana US-EAST Grafana AWS Germany - prod-eu-west-4 Grafana GCP US Central - prod-us-central-3
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 02/24/2025 10:16PM

Our Engineering team has identified that this issue is related to: https://status.grafana.com/incidents/b6yc10yk8kv7
We'll be marking this incident as resolved and will provide updates for this event as well in the status page mentioned above.

MONITORING 16 days ago - at 02/24/2025 08:01PM

Engineering has released a fix, and customers should no longer be experiencing this issue. We will continue to monitor for recurrence and provide updates accordingly.

INVESTIGATING 16 days ago - at 02/24/2025 05:45PM

We are currently investigating an incident that is causing users to experience issues when creating new instances across all regions.

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