Outage in Grafana

New instance creation taking longer than expected

Resolved Minor
February 25, 2025 - Started 15 days ago - Lasted about 8 hours
Official incident page

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Outage Details

As of 2203 UTC, we became aware of an issue with creating new instances. Users experiencing this issue may encounter login loop or a failed login for a few minutes prior to the instance becoming completely available. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Components affected
Grafana EU-WEST Grafana GCP India - prod-ap-south-0 Grafana AWS US West - prod-us-west-0 Grafana AWS US East - prod-us-east-2 Grafana AWS Germany - prod-eu-west-2 Grafana AWS India - prod-ap-south-1 Grafana GCP Australia - prod-au-southeast-0 Grafana AWS Canada - prod-ca-east-0 Grafana Azure Netherlands - prod-eu-west-3 Grafana GCP Belgium - prod-eu-west-0 Grafana AWS US East - prod-us-east-0 Grafana AWS Sweden - prod-eu-north-0 Grafana US-CENTRAL Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP US Central - prod-us-central-4 Grafana GCP US East - prod-us-east-1 Grafana play.grafana.org Grafana US-WEST Grafana AWS Singapore - prod-ap-southeast-1 Grafana GCP US Central - prod-us-central-0 Grafana Azure US Central - us-central2 Grafana AWS Australia - prod-au-southeast-1 Grafana GCP UK - prod-gb-south-0 Grafana AWS Brazil - prod-sa-east-1 Grafana GCP Brazil - prod-sa-east-0 Grafana US-EAST Grafana AWS Germany - prod-eu-west-4 Grafana GCP US Central - prod-us-central-3
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 02/26/2025 06:52AM

This incident has been resolved.

INVESTIGATING 15 days ago - at 02/25/2025 10:27PM

As of 2203 UTC, we became aware of an issue with creating new instances. Users experiencing this issue may encounter login loop or a failed login for a few minutes prior to the instance becoming completely available.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

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