Outage in Grafana

Instances on "Fast" experiencing issues querying the Tempo datasources

Resolved Major
April 03, 2025 - Started 17 days ago - Lasted about 10 hours
Official incident page

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Outage Details

We are currently investigating an issue which has caused instances on the "fast" release cycle to experience issues when querying the Tempo datasource.
Components affected
Grafana Azure US Central - us-central2: Ingestion Grafana GCP India - prod-ap-south-0: Querying Grafana AWS Singapore - prod-ap-southeast-1: Ingestion Grafana Azure Germany - prod-eu-west-1: Querying Grafana GCP Belgium - prod-eu-west-0: Querying Grafana AWS Australia - prod-au-southeast-1: Querying Grafana AWS Sweden - prod-eu-north-0: Querying Grafana AWS Canada - prod-ca-east-0: Querying Grafana Azure Germany - prod-eu-west-1: Ingestion Grafana AWS Sweden - prod-eu-north-0: Ingestion Grafana GCP Singapore - prod-ap-southeast-0: Ingestion Grafana US-CENTRAL: Querying Grafana GCP UK - prod-gb-south-0: Querying Grafana Azure Netherlands - prod-eu-west-3: Querying Grafana Azure Netherlands - prod-eu-west-3: Ingestion Grafana AWS Australia - prod-au-southeast-1: Ingestion Grafana AWS Brazil - prod-sa-east-1: Ingestion Grafana AWS US East - prod-us-east-0: Ingestion Grafana Azure US Central - us-central2: Querying Grafana GCP Brazil - prod-sa-east-0: Ingestion Grafana AWS India - prod-ap-south-1: Querying Grafana AWS Germany - prod-eu-west-2: Ingestion Grafana GCP Brazil - prod-sa-east-0: Querying Grafana AWS India - prod-ap-south-1: Ingestion Grafana GCP Belgium - prod-eu-west-0: Ingestion Grafana GCP US Central - prod-us-central-0: Ingestion Grafana GCP UK - prod-gb-south-0: Ingestion Grafana AWS Brazil - prod-sa-east-1: Querying Grafana GCP India - prod-ap-south-0: Ingestion Grafana AWS Canada - prod-ca-east-0: Ingestion Grafana GCP Singapore - prod-ap-southeast-0: Querying Grafana US-CENTRAL: Ingestion Grafana AWS Germany - prod-eu-west-2: Querying Grafana GCP US Central - prod-us-central-0: Querying Grafana GCP Australia - prod-au-southeast-0: Querying Grafana AWS US West - prod-us-west-0: Ingestion Grafana AWS US West - prod-us-west-0: Querying Grafana GCP Australia - prod-au-southeast-0: Ingestion Grafana AWS Singapore - prod-ap-southeast-1: Querying Grafana AWS US East - prod-us-east-0: Querying
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/04/2025 01:25AM

The fix has been rolled out on our "fast" release channel. At this point, we are considering the incident resolved.

IDENTIFIED 17 days ago - at 04/03/2025 07:56PM

The issue has been identified, and a fix is being rolled out.

INVESTIGATING 17 days ago - at 04/03/2025 03:18PM

We are currently investigating an issue which has caused instances on the "fast" release cycle to experience issues when querying the Tempo datasource.

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