Outage in Grafana

Hosted Grafana Instance Creation Failures in ap-southeast-1 (Singapore)

Resolved Minor
April 06, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue affecting Hosted Grafana infrastructure in the ap-southeast-1 (Singapore) region. Some users may experience failures when provisioning new resources or instances. At this time, existing instances appear to be unaffected. Our engineering team is actively investigating and will provide updates as more information becomes available.
Components affected
Grafana AWS Singapore - prod-ap-southeast-1
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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/06/2025 05:45PM

This incident has been resolved.

MONITORING 6 months ago - at 04/06/2025 03:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 04/06/2025 03:08PM

The issue has been identified and engineering is working on a fix.

INVESTIGATING 6 months ago - at 04/06/2025 02:42PM

We are currently investigating an issue affecting Hosted Grafana infrastructure in the ap-southeast-1 (Singapore) region. Some users may experience failures when provisioning new resources or instances.

At this time, existing instances appear to be unaffected.

Our engineering team is actively investigating and will provide updates as more information becomes available.

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