Outage in Grafana
Major GCP Incident Affecting Multiple Grafana Cloud Components (Including AWS and Azure deployed Instances)
Resolved MajorIncident Report
As of 17:55 UTC, we were alerted a significant outage involving one of our cloud providers. Users experiencing this issue may encounter inability to query or ingest data for metrics, logs, traces, and profiles. Users experiencing this issue may also not be able to create new Hosted Grafana instances.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Components affected
Grafana Cloud: Synthetic Monitoring Grafana Cloud: Integrations Grafana US-CENTRAL Grafana US-CENTRAL: Querying Grafana US-CENTRAL Grafana US-CENTRAL: Querying Grafana US-CENTRAL: Ingestion Grafana US-CENTRAL: Ingestion Grafana EU-WEST: Querying Grafana EU-WEST: Ingestion Grafana US-WEST Grafana Cloud: Billing Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP India - prod-ap-south-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP India - prod-ap-south-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP India - prod-ap-south-0 Grafana GCP India - prod-ap-south-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP India - prod-ap-south-0 Grafana GCP India - prod-ap-south-0 Grafana GCP India - prod-ap-south-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP India - prod-ap-south-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP India - prod-ap-south-0 Grafana GCP India - prod-ap-south-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP US Central - prod-us-central-3 Grafana GCP UK - prod-gb-south-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP US Central - prod-us-central-4 Grafana GCP US Central - prod-us-central-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP US Central - prod-us-central-3 Grafana GCP US Central - prod-us-central-3 Grafana GCP US Central - prod-us-central-3 Grafana GCP Australia - prod-au-southeast-0: Querying Grafana GCP US Central - prod-us-central-4 Grafana GCP US Central - prod-us-central-4 Grafana GCP US Central - prod-us-central-4 Grafana GCP Australia - prod-au-southeast-0: Ingestion Grafana GCP US East - prod-us-east-1 Grafana GCP US East - prod-us-east-1 Grafana GCP US East - prod-us-east-1 Grafana GCP Belgium - prod-eu-west-0: Ingestion Grafana GCP Australia - prod-au-southeast-0: API Grafana GCP Australia - prod-au-southeast-0: Querying Grafana GCP Belgium - prod-eu-west-0: Querying Grafana GCP Australia - prod-au-southeast-0: Public Probes Grafana GCP Australia - prod-au-southeast-0: Ingestion Grafana GCP Belgium - prod-eu-west-0: Querying Grafana GCP Belgium - prod-eu-west-0: API Grafana GCP Brazil - prod-sa-east-0: Querying Grafana GCP Belgium - prod-eu-west-0: Ingestion Grafana GCP Belgium - prod-eu-west-0: Public Probes Grafana GCP Brazil - prod-sa-east-0: Ingestion Grafana GCP India - prod-ap-south-0: Querying Grafana GCP Brazil - prod-sa-east-0: Querying Grafana GCP Brazil - prod-sa-east-0: API Grafana GCP India - prod-ap-south-0: Ingestion Grafana GCP Brazil - prod-sa-east-0: Ingestion Grafana GCP Brazil - prod-sa-east-0: Public Probes Grafana GCP Singapore - prod-ap-southeast-0: Querying Grafana GCP India - prod-ap-south-0: Querying Grafana GCP India - prod-ap-south-0: API Grafana GCP Singapore - prod-ap-southeast-0: Ingestion Grafana GCP India - prod-ap-south-0: Ingestion Grafana GCP India - prod-ap-south-0: Public Probes Grafana GCP UK - prod-gb-south-0: Querying Grafana GCP Singapore - prod-ap-southeast-0: Querying Grafana GCP Singapore - prod-ap-southeast-0: API Grafana GCP UK - prod-gb-south-0: Ingestion Grafana GCP Singapore - prod-ap-southeast-0: Ingestion Grafana GCP Singapore - prod-ap-southeast-0: Public Probes Grafana GCP US Central - prod-us-central-0: Querying Grafana GCP UK - prod-gb-south-0: Querying Grafana GCP UK - prod-gb-south-0: API Grafana GCP US Central - prod-us-central-0: Ingestion Grafana GCP UK - prod-gb-south-0: Ingestion Grafana GCP UK - prod-gb-south-0: Public Probes Grafana GCP US Central - prod-us-central-0: API Grafana GCP US Central - prod-us-central-0: Querying Grafana GCP US Central - prod-us-central-0: Ingestion Grafana GCP US Central - prod-us-central-0: Public ProbesNeed to monitor Grafana outages?
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 06/12/2025 09:51PM
We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.
MONITORING
6 months ago - at 06/12/2025 08:55PM
Google's engineering team have identified the root cause and applied appropriate mitigations, customers should no longer experience performance issues with Grafana Cloud products. We will continue to monitor for recurrence and provide updates accordingly.
INVESTIGATING
6 months ago - at 06/12/2025 08:17PM
The scope of this incident may be affecting all components in Grafana Cloud regardless of deployment region. This includes Alerting amongst all other products.
INVESTIGATING
6 months ago - at 06/12/2025 07:54PM
Our CDN provider, Fastly, is also impacted by the GCP outage, and this prevents the loading of all of the static files required. Users already logged in and with locally cached assets are unaffected.
INVESTIGATING
6 months ago - at 06/12/2025 06:56PM
After initial investigation, the scope of this issue may lead to users experiencing degraded performance across all of Grafana Cloud products.
INVESTIGATING
6 months ago - at 06/12/2025 06:36PM
As of 17:55 UTC, we were alerted a significant outage involving one of our cloud providers. Users experiencing this issue may encounter inability to query or ingest data for metrics, logs, traces, and profiles. Users experiencing this issue may also not be able to create new Hosted Grafana instances.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Latest Grafana outages
Alerts failing with prometheus - 5 days ago
Synthetic Monitoring is down in prod-us-central-7 - 8 days ago
Longer Than Expected Load Times on Grafana Cloud - 11 days ago
Some Loki Writes in Prod-Gb-South-0 Failed - 11 days ago
Slow user queries exceeds threshold - 11 days ago
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