Pricing

Outage in Grafana

Major GCP Incident Affecting Multiple Grafana Cloud Components (Including AWS and Azure deployed Instances)

Resolved Major

June 12, 2025 - Started 22 days ago - Lasted about 3 hours
Official incident page

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Outage Details

As of 17:55 UTC, we were alerted a significant outage involving one of our cloud providers. Users experiencing this issue may encounter inability to query or ingest data for metrics, logs, traces, and profiles. Users experiencing this issue may also not be able to create new Hosted Grafana instances. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

Components affected

Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 06/12/2025 09:51PM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

MONITORING 22 days ago - at 06/12/2025 08:55PM

Google's engineering team have identified the root cause and applied appropriate mitigations, customers should no longer experience performance issues with Grafana Cloud products. We will continue to monitor for recurrence and provide updates accordingly.

INVESTIGATING 22 days ago - at 06/12/2025 08:17PM

The scope of this incident may be affecting all components in Grafana Cloud regardless of deployment region. This includes Alerting amongst all other products.

INVESTIGATING 22 days ago - at 06/12/2025 07:54PM

Our CDN provider, Fastly, is also impacted by the GCP outage, and this prevents the loading of all of the static files required. Users already logged in and with locally cached assets are unaffected.

INVESTIGATING 22 days ago - at 06/12/2025 06:56PM

After initial investigation, the scope of this issue may lead to users experiencing degraded performance across all of Grafana Cloud products.

INVESTIGATING 22 days ago - at 06/12/2025 06:36PM

As of 17:55 UTC, we were alerted a significant outage involving one of our cloud providers. Users experiencing this issue may encounter inability to query or ingest data for metrics, logs, traces, and profiles. Users experiencing this issue may also not be able to create new Hosted Grafana instances.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

Latest Grafana outages

Grafana fast release channel error - about 6 hours ago

Hosted Grafana Outage (prod-us-west-0) - about 21 hours ago

Read and write path outage in Hosted Logs ap-south-1 region cells. - 1 day ago

cortex-prod-05 cell partial read-path outage - 1 day ago

Degraded Performance in Mimir Ingestion Path - 4 days ago

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