Grafana experienced an 18.9-hour incident where users were unable to save credentials for SQL-based data sources, affecting a subset of customers across multiple regions. The issue impacted Grafana Cloud Integrations functionality, preventing proper configuration of SQL datasource connections. The incident was resolved after the team identified the root cause and implemented a fix.
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This incident has been resolved. Thank you for your patience.
We’ve identified the cause of the issue impacting SQL datasources. Our team is currently implementing a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time.
We are currently investigating reports of issues affecting SQL-based data sources where users are unable to save credentials.
This appears to impact a subset of customers and may be occurring across multiple regions. We are actively working to determine the scope and root cause.
We will provide updates as more information becomes available.
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