Outage in Grafana
Metrics read errors in prod-ap-south-1 region
Resolved MajorIncident Report
Summary AI Generated
Grafana experienced metrics read errors in the prod-ap-south-1 region starting at 06:24 UTC, causing users to encounter error messages when querying metrics. The issue affected the AWS India region's querying functionality for 41 minutes. Engineering released a fix at 07:50 UTC, resolving the query errors and restoring normal service.
From approximately 06:24 UTC, we were alerted to an issue with read errors in mimir-prod-43. Users with instances hosted in the prod-ap-south-1 region experiencing this issue may encounter an error message when querying metrics.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Components affected
Grafana AWS India - prod-ap-south-1: QueryingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/07/2026 07:56AM
At this time, we have confirmed that the query errors have gone and we are considering this issue resolved.
MONITORING
2 days ago - at 05/07/2026 07:53AM
Engineering has released a fix and as of 07:50 UTC, customers should no longer experience errors when querying metrics. We will continue to monitor for recurrence and provide updates accordingly.
INVESTIGATING
2 days ago - at 05/07/2026 07:18AM
From approximately 06:24 UTC, we were alerted to an issue with read errors in mimir-prod-43. Users with instances hosted in the prod-ap-south-1 region experiencing this issue may encounter an error message when querying metrics.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
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