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Outage in Grafana

Issues with actions in the Grafana IRM mobile app

Resolved Major
June 18, 2026 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

**Grafana IRM Mobile App Action Failures** For approximately 1.9 hours, users of the Grafana IRM mobile app were unable to perform alert response actions such as acknowledging and silencing alerts. The issue was isolated to the mobile app — web UI users, alert ingestion, and notification delivery remained unaffected throughout. A fix was verified in staging, deployed to production, and the incident was fully resolved.

We're noticing an uptick in users being unable to respond to actions on the mobile app (acknowledging and silencing alerts, for example). Users working in the web UI should not be affected. Ingestion and notification delivery are working as expected. We have a fix in place and are in the process of deploying.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 06/18/2026 06:50PM

This incident has been resolved. Thank you for your patience.

MONITORING about 2 hours ago - at 06/18/2026 06:09PM

We've verified a fix in our staging environment to restore functionality to the mobile app. The fix is currently being deployed to production. Thanks for your patience as we continue to roll this out and monitor the resolution.

IDENTIFIED about 3 hours ago - at 06/18/2026 05:01PM

We're noticing an uptick in users being unable to respond to actions on the mobile app (acknowledging and silencing alerts, for example). Users working in the web UI should not be affected. Ingestion and notification delivery are working as expected. We have a fix in place and are in the process of deploying.

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