Outage in Grafana
Issues with Billing/Usage Dashboard Metrics and Panels.
Resolved MajorIncident Report
Summary AI Generated
Grafana Cloud experienced a major 2-hour outage affecting Billing and Usage dashboard metrics and panels across ingestion and querying components in virtually all global regions. The issue partially impacted organizations' ability to view billing and usage data. The root cause was identified and a fix was deployed, with the incident fully resolved after a monitoring period.
We are investigating an outage for the Billing / Usage dashboard metrics and panels. This appears to be partially affecting organizations using Grafana Cloud.
We are working on identifying and resolving the issue
Components affected
Grafana AWS Germany - prod-eu-west-2: Ingestion Grafana GCP Australia - prod-au-southeast-0: Ingestion Grafana US-CENTRAL: Ingestion Grafana AZURE - Querying Grafana AWS Singapore - prod-ap-southeast-1: Ingestion Grafana GCP US Central - prod-us-central-0: Ingestion Grafana EU-WEST: Ingestion Grafana AWS Australia - prod-au-southeast-1: Ingestion Grafana AWS Canada - prod-ca-east-0: Ingestion Grafana EU-WEST: Querying Grafana AWS Australia - prod-au-southeast-1: Querying Grafana Azure Netherlands - prod-eu-west-3: Ingestion Grafana GCP India - prod-ap-south-0: Querying Grafana GCP Belgium - prod-eu-west-0: Querying Grafana AWS Sweden - prod-eu-north-0: Querying Grafana Azure US Central - us-central2: Querying Grafana GCP UK - prod-gb-south-0: Querying Grafana AWS Brazil - prod-sa-east-1: Querying Grafana GCP Belgium - prod-eu-west-0: Ingestion Grafana GCP Singapore - prod-ap-southeast-0: Querying Grafana Azure Netherlands - prod-eu-west-3: Querying Grafana AWS Germany - prod-eu-west-2: Querying Grafana AWS US West - prod-us-west-0: Querying Grafana US-CENTRAL: Querying Grafana GCP Australia - prod-au-southeast-0: Querying Grafana Azure US Central - us-central2: Ingestion Grafana AWS Brazil - prod-sa-east-1: Ingestion Grafana AWS India - prod-ap-south-1: Ingestion Grafana AWS Canada - prod-ca-east-0: Querying Grafana GCP US Central - prod-us-central-0: Querying Grafana AWS Singapore - prod-ap-southeast-1: Querying Grafana GCP Brazil - prod-sa-east-0: Querying Grafana AWS Sweden - prod-eu-north-0: Ingestion Grafana AWS US East - prod-us-east-0: Querying Grafana GCP UK - prod-gb-south-0: Ingestion Grafana GCP India - prod-ap-south-0: Ingestion Grafana AWS US West - prod-us-west-0: Ingestion Grafana GCP Brazil - prod-sa-east-0: Ingestion Grafana AWS India - prod-ap-south-1: Querying Grafana AZURE - Ingestion Grafana AWS US East - prod-us-east-0: Ingestion Grafana GCP Singapore - prod-ap-southeast-0: IngestionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/30/2026 03:17PM
This incident has been resolved.
MONITORING
3 days ago - at 07/30/2026 02:34PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 07/30/2026 01:50PM
We have identified the issue, and are working on deploying a fix.
INVESTIGATING
3 days ago - at 07/30/2026 01:15PM
We are investigating an outage for the Billing / Usage dashboard metrics and panels. This appears to be partially affecting organizations using Grafana Cloud.
We are working on identifying and resolving the issue
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