Outage in Grafana
Incident Management unavailable in US Central
Resolved MinorIncident Report
Summary AI Generated
Grafana Incident Management experienced a 26-minute outage in the US Central region (prod-us-central-0), during which all customers in that region were unable to create, view, or query incidents, and the public API was timing out. A fix was applied and the service recovered, with full functionality restored by 11:02 UTC on August 25, 2026. Grafana OnCall was unaffected throughout the incident.
We are investigating an outage affecting Grafana Incident in the US Central region (prod-us-central-0). Customers are unable to create, view, or query Incidents, and requests to the Incident public API are timing out. All customers in this region are affected.
Grafana OnCall is not impacted — alert ingestion, alert group creation, and notification delivery are all operating normally.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/25/2026 11:02AM
This incident has been resolved. Incident Management in US Central is operating as normal. Customers can create, view, and query Incidents, and the Incident public API is fully available. Grafana OnCall was not affected at any point during this incident.
MONITORING
6 days ago - at 08/25/2026 11:01AM
We are continuing to monitor for any further issues.
MONITORING
6 days ago - at 08/25/2026 10:49AM
A fix has been applied and Incident Management in US Central is recovering. The Incident public API is responding normally, and customers can create, view, and query Incidents again. We are continuing to monitor the recovery to confirm the service is fully stable.
INVESTIGATING
7 days ago - at 08/25/2026 10:39AM
We are investigating an outage affecting Grafana Incident in the US Central region (prod-us-central-0). Customers are unable to create, view, or query Incidents, and requests to the Incident public API are timing out. All customers in this region are affected.
Grafana OnCall is not impacted — alert ingestion, alert group creation, and notification delivery are all operating normally.
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