Outage in Grammarly

Some Grammarly emails are not being delivered

Resolved Minor
November 16, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Grammarly is experiencing a service interruption that is causing issues for users trying to access their account and subscription settings. Additionally, some users are experiencing difficulties verifying their email addresses. We are working to find a solution as quickly as possible and will keep you updated.
Components affected
Grammarly Billing Service Grammarly Account Management
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/16/2023 04:59PM

This incident has been resolved.

MONITORING over 1 year ago - at 11/16/2023 04:40PM

Grammarly emails should now be delivered. We're monitoring the issue.

INVESTIGATING over 1 year ago - at 11/16/2023 03:59PM

Grammarly users can now access their account and subscription settings. However, some users may continue experiencing difficulties verifying their email addresses or resetting their passwords. Our team is investigating this issue and is working on a fix.

MONITORING over 1 year ago - at 11/16/2023 03:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 11/16/2023 03:17PM

Grammarly is experiencing a service interruption that is causing issues for users trying to access their account and subscription settings. Additionally, some users are experiencing difficulties verifying their email addresses. We are working to find a solution as quickly as possible and will keep you updated.

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