Outage in Grammarly

Some Grammarly emails are not being delivered

Resolved Minor
November 16, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Grammarly is experiencing a service interruption that is causing issues for users trying to access their account and subscription settings. Additionally, some users are experiencing difficulties verifying their email addresses. We are working to find a solution as quickly as possible and will keep you updated.
Components affected
Grammarly Billing Service Grammarly Account Management

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/16/2023 04:59PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/16/2023 04:40PM

Grammarly emails should now be delivered. We're monitoring the issue.

INVESTIGATING about 2 years ago - at 11/16/2023 03:59PM

Grammarly users can now access their account and subscription settings. However, some users may continue experiencing difficulties verifying their email addresses or resetting their passwords. Our team is investigating this issue and is working on a fix.

MONITORING about 2 years ago - at 11/16/2023 03:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 11/16/2023 03:17PM

Grammarly is experiencing a service interruption that is causing issues for users trying to access their account and subscription settings. Additionally, some users are experiencing difficulties verifying their email addresses. We are working to find a solution as quickly as possible and will keep you updated.

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