Outage in Grammarly
Document Creation, Upload, and Opening Failing in Grammarly Editor
Resolved MinorIncident Report
Summary AI Generated
Grammarly's Online Editor experienced a 4-hour outage where users could not create new documents, with the "New doc" button becoming unresponsive and document upload functionality failing. Users also reported that Grammarly Pro features were not working, the browser extension icon was not appearing, and non-English language support was unavailable. The issue was identified, fixed, and fully resolved after monitoring confirmed the solution was effective.
We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.
Components affected
Grammarly Online EditorTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 04/10/2026 10:36PM
This incident has been resolved.
MONITORING
6 days ago - at 04/10/2026 09:10PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 04/10/2026 07:47PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 04/10/2026 06:42PM
We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.
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Scheduled Maintenance: Subscription Management - 2 months ago
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