Outage in Granicus System
Granicus Issue Notification: govAccess ( OpenCities - US) - Domain Redirection Impacted
Resolved MajorIncident Report
Granicus Engineering teams are currently investigating OpenCities (US) domain redirection issue.
Currently the US region is experiencing an outage impacting OpenCities domain redirection. For some requests to few domains, users may experience failure or error when expecting to be redirected to the main website
Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govAccess (OpenCities - US)
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
Components affected
Granicus System OpenCitiesTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 03/28/2026 08:57PM
This incident has been resolved.
IDENTIFIED
17 days ago - at 03/28/2026 02:02PM
Granicus Engineering teams continue to work and restore hardware failure impacting OpenCities (US) domain redirection for root and vanity domains. Sites are accessible on fully qualified domain name url.
Our teams are working on this issue as priority and further updates will be provided as we progress towards full-service recovery.
Product: govAccess (OpenCities - US)
IDENTIFIED
18 days ago - at 03/28/2026 03:47AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
18 days ago - at 03/28/2026 01:27AM
Granicus Engineering teams are currently investigating OpenCities (US) domain redirection issue.
Currently the US region is experiencing an outage impacting OpenCities domain redirection. For some requests to few domains, users may experience failure or error when expecting to be redirected to the main website
Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govAccess (OpenCities - US)
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
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