Outage in Granicus System

Granicus Issue Notification: govService UK

Resolved Major

May 01, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Components affected

Granicus System govService U.K.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 05/01/2026 01:45PM

This incident has been resolved. A subset of sites experienced intermittent service degradation, including slowness and temporary unavailability. Services have been restored, and the Granicus Engineering team continues to monitor the platform to confirm ongoing stability.

INVESTIGATING 4 days ago - at 05/01/2026 01:02PM

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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