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Outage in Granicus System

Granicus Issue Notification: govDelivery Communications Cloud

Resolved Major
May 11, 2026 - Started 2 days ago - Lasted about 5 hours
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/12/2026 01:15AM

This incident has been resolved.

MONITORING 1 day ago - at 05/11/2026 10:36PM

We have applied fixes to our environment that have successfully resolved the issue. We apologize for any inconvenience this may have caused. If you have any additional questions or experience further issues, please contact us at support.granicus.com.

INVESTIGATING 1 day ago - at 05/11/2026 10:12PM

A fix has been implemented and service performance continues to improve.
We apologize for any inconvenience and thank you for your patience.

INVESTIGATING 1 day ago - at 05/11/2026 09:30PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 05/11/2026 09:26PM

We’re investigating an issue with email bulletin delays affecting a subset of customers. Some messages may be delayed, but our teams are actively working to restore normal processing.

INVESTIGATING 2 days ago - at 05/11/2026 08:41PM

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Communications Cloud

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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