Granicus Issue Notification: Archive Video and Swagit services

This incident has been resolved.

The issue affecting Archive Video and Swagit services has been resolved. Granicus engineering team identified the cause, implemented a fix and restored services.
We apologize for the inconvenience and thank you for your patience. If you continue to experience any issues, please contact our support team.

Granicus Engineering team has identified the issue impacting Archive Video and Swagit services and is actively working on implementing a fix. Our teams remain fully engaged in restoring services as quickly as possible. Additional updates will be provided as more information becomes available.

Granicus Engineering team is currently investigating an issue impacting Archive Video and Swagit services. Customers may experience delays in video processing, uploads, or availability of meeting recordings and related video content.

Our teams are actively working to identify the root cause and restore normal service as quickly as possible. Further updates will be shared as they become available.