Outage in Granicus System
Granicus Issue Notification: govMeetings MediaManager - Platform Outage
Resolved MajorIncident Report
We are currently investigating an issue affecting portions of the govMeetings platform. Customers may experience difficulties accessing MediaManager and related video services, including intermittent errors, login issues, or service unavailability.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we investigate.
We will provide additional updates as more information becomes available.
Components affected
Granicus System MediaManager Granicus System Live Video Granicus System Archive Video Granicus System Legistar Granicus System Peak Granicus System InSite Granicus System Boards & Commissions Granicus System iLegislate Granicus System IQM2Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 09/04/2026 12:53AM
Granicus Engineering teams have implemented a fix to restore affected govMeetings services. All impacted products, including MediaManager, are now operating normally. We sincerely apologize for the disruption and any inconvenience caused.
MONITORING
20 days ago - at 09/03/2026 08:33PM
We have implemented a fix and restored affected services. All systems are operating normally at this time. We sincerely apologize for the disruption and any inconvenience caused. We will continue to closely monitor services and provide updates here if anything changes.
IDENTIFIED
20 days ago - at 09/03/2026 07:56PM
We have identified an issue affecting our hosting infrastructure and are actively implementing mitigation measures to restore service. Our team is engaged and will continue to provide updates as progress is made.
INVESTIGATING
20 days ago - at 09/03/2026 07:28PM
We are continuing to investigate this issue.
INVESTIGATING
20 days ago - at 09/03/2026 07:00PM
We are currently investigating an issue affecting portions of the govMeetings platform. Customers may experience difficulties accessing MediaManager and related video services, including intermittent errors, login issues, or service unavailability.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we investigate.
We will provide additional updates as more information becomes available.
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