Outage in Granicus

govMeetings - MediaVault is down

Resolved Major
September 16, 2024 - Started 11 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Customers may be experiencing issues uploading / accessing videos. Recording meetings is not impacted.
Components affected
Granicus MediaManager
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/16/2024 10:38PM

This incident has been resolved.

MONITORING 11 days ago - at 09/16/2024 07:25PM

We have identified the cause of the issue, applied changes to our production environment and our monitoring progress.

INVESTIGATING 11 days ago - at 09/16/2024 05:55PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 09/16/2024 04:52PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 09/16/2024 03:25PM

Customers may be experiencing issues uploading / accessing videos. Recording meetings is not impacted.

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