Outage in Granicus

Granicus Issue Notification: govMeetings Novus Agenda

Resolved Major
September 23, 2024 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue with Novus Agenda that is impacting the ability to generate, update, and publish agendas. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Novus Agenda Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus Novus Agenda/Video
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/25/2024 04:38PM

Granicus Engineering teams have identified and resolved the issue impacting the ability to generate, update, and publish agenda packets. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govMeetings Novus Agenda

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING 3 months ago - at 09/24/2024 11:24PM

A fix has been implemented for the issue with Novus Agenda that is impacting the ability to generate, update, and publish agendas. Our teams are monitoring the results.

Product: govMeetings Novus Agenda

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

IDENTIFIED 3 months ago - at 09/24/2024 09:31PM

A hotfix will be deployed soon for the issue with Novus Agenda that is impacting the ability to generate, update, and publish agenda packets.

Product: govMeetings Novus Agenda.

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

IDENTIFIED 3 months ago - at 09/24/2024 05:22PM

Granicus engineering teams have identified the issue with Novus Agenda packet generation and will provide an update once we have implemented a fix. Our teams are working on this issue as priority.
Product: govMeetings Novus Agenda

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

INVESTIGATING 3 months ago - at 09/24/2024 05:21PM

Granicus engineering teams have identified the issue with Novus Agenda packet generation and will provide an update once we have implemented a fix. Our teams are working on this issue as priority.
Product: govMeetings Novus Agenda

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

INVESTIGATING 3 months ago - at 09/24/2024 04:12AM

We are continuing to investigate the issue and will provide an update once we have identified and implemented a fix. Thank you for your continued patience.

Granicus Customer Support

INVESTIGATING 3 months ago - at 09/23/2024 07:27PM

Granicus Engineering teams are continuing to investigate an issue with Novus Agenda that is impacting the ability to generate, update, and publish agenda packets. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings Novus Agenda

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

INVESTIGATING 3 months ago - at 09/23/2024 03:54PM

Granicus Engineering teams are currently investigating an issue with Novus Agenda that is impacting the ability to generate, update, and publish agendas. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings Novus Agenda

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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