Outage in Granicus

Granicus Issue Notification: govAccess Vision Sites SSO Issue

Resolved Minor
October 01, 2025 - Started 2 days ago - Lasted 1 day
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue impacting clients using Single Sign-On to access govAccess Vision sites. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govAccess Vision Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus govAccess Vision CMS
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 10/02/2025 03:34AM

This incident has been resolved.

MONITORING 1 day ago - at 10/01/2025 09:09AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 10/01/2025 03:41AM

Granicus Engineering teams are still investigating the issue impacting clients using Single Sign-On to access govAccess Vision sites.  We are in contact with the vendor, and further updates will be provided as soon as possible.

INVESTIGATING 2 days ago - at 09/30/2025 11:36PM

Granicus Engineering teams are currently investigating an issue impacting clients using Single Sign-On to access govAccess Vision sites. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govAccess Vision

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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