Outage in Granicus
GovQA slowness and gateway timeout errors
Resolved MajorIncident Report
We are investigating an issue where customers are reporting gateway timeout errors with GovQA.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 04/10/2026 11:56PM
This issue has been resolved.
MONITORING
24 days ago - at 04/10/2026 10:39PM
Customer sites have been updated. We are monitoring sites to confirm issue resolution.
IDENTIFIED
24 days ago - at 04/10/2026 09:21PM
Fix is being pushed to production. We will post a message when update is finished.
IDENTIFIED
24 days ago - at 04/10/2026 07:06PM
We have identified the fix to this issue and are working on making the necessary changes.
INVESTIGATING
24 days ago - at 04/10/2026 06:33PM
We are making progress with our investigation. We will continue to provide updates as we are working on this issue.
INVESTIGATING
24 days ago - at 04/10/2026 05:21PM
We are investigating an issue where customers are reporting gateway timeout errors with GovQA.
Latest Granicus outages
Granicus Issue Notification: govService UK - 4 days ago
Brief intermittent outage- EU CMS - 6 days ago
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