Outage in Granicus

govService - Firmstep - Integration failures (LIM related)

Resolved Major
September 17, 2024 - Started 11 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue related to Integrations failing on the Platform. Further updates shall be provided in due course.
Components affected
Granicus govService U.K.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/17/2024 08:36AM

This incident has now been resolved.

Customers will see a slight delay in emails being processed. However, this backlog will clear in the coming hours.

We apologise for any inconvenience this has caused.

MONITORING 11 days ago - at 09/17/2024 08:21AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 days ago - at 09/17/2024 08:06AM

We are currently investigating an issue related to Integrations failing on the Platform.

Further updates shall be provided in due course.

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