Outage in Granicus

Simpleview CRM Email Delivery Issues

Resolved Minor

April 07, 2026 - Started 7 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently investigating an issue impacting Simpleview CRMs that is intermittently affecting outbound email delivery, including scheduled reports. Our engineering teams are actively working to identify the root cause and restore full service as a priority. We will provide further updates as more information becomes available. If you have questions or need additional assistance in the meantime, please contact us at Support.Granicus.com.

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 04/09/2026 08:28PM

This incident has been resolved.

INVESTIGATING 6 days ago - at 04/08/2026 06:48PM

We are currently investigating an intermittent issue affecting outbound email delivery for some Simpleview CRMs, including scheduled reports.

Our engineering teams are actively working to identify the root cause and restore full service as quickly as possible. Additional updates will be shared as more information becomes available.

If you need assistance or have questions in the meantime, please contact us at Support@Granicus.com.

INVESTIGATING 7 days ago - at 04/07/2026 10:19PM

We are currently investigating an issue impacting Simpleview CRMs that is intermittently affecting outbound email delivery, including scheduled reports.

Our engineering teams are actively working to identify the root cause and restore full service as a priority. We will provide further updates as more information becomes available.

If you have questions or need additional assistance in the meantime, please contact us at Support.Granicus.com.

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