Outage in Granicus
Granicus Issue Notification: govService UK (Firmstep) - Email Delivery Delays
Resolved MinorIncident Report
08:52 GMT
Some Firmstep UK customers may be experiencing delays with email delivery. Our teams are actively investigating and working to resolve the issue. We will provide a further update shortly.
Components affected
Granicus govService U.K.Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 05/05/2026 10:23AM
This incident has been resolved.
MONITORING
about 8 hours ago - at 05/05/2026 08:41AM
0941 GMT
The issue has been resolved, and email processing has returned to normal. Our teams will continue to monitor the system to ensure stability.
INVESTIGATING
about 9 hours ago - at 05/05/2026 07:55AM
08:52 GMT
Some Firmstep UK customers may be experiencing delays with email delivery. Our teams are actively investigating and working to resolve the issue. We will provide a further update shortly.
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