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Outage in Granicus

Granicus Issue Notification: Operations Cloud MediaManager (Canada)

Minor
June 03, 2026 - Started about 16 hours ago
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Region: Canada Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus MediaManager

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Latest Updates ( sorted recent to last )
MONITORING about 5 hours ago - at 06/04/2026 12:10PM

We are continuing to monitor for any further issues.

MONITORING about 12 hours ago - at 06/04/2026 05:27AM

The Engineering team has identified and implemented corrective actions to resolve the issue, we are monitoring the issue closely.

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

INVESTIGATING about 13 hours ago - at 06/04/2026 04:31AM

The Granicus Engineering team continue to investigate the issues in Media Manager.

Support teams are actively engaged in issue identification to achieve full-service stability.

We will share the next update in one hour. We apologize for the inconvenience and appreciate your patience and cooperation.

INVESTIGATING about 15 hours ago - at 06/04/2026 02:45AM

We are continuing to investigate this issue.

INVESTIGATING about 16 hours ago - at 06/04/2026 01:42AM

Granicus Engineering teams are currently investigating an issue impacting MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Region: Canada
Product: govMeetings MediaManager

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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