Outage in Granola
AI features in Granola are down
Resolved Minor
August 16, 2026 - Started 9 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
AI-enhanced note generation and Granola chat were down across the Desktop and iOS apps for approximately 48 minutes. The outage also caused knock-on effects impacting subscription upgrades, adding notes to folders, and note sharing. The issue was resolved by rolling back to a previous stable version, with monitoring continuing to ensure stability.
Generating AI-enhanced notes and Granola chat are currently down. We're investigating why and will provide an update shortly.
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Latest Updates ( sorted recent to last )
IDENTIFIED
9 days ago - at 08/16/2026 05:00PM
The earlier issues with AI features have had a knock-ok effect on some other Granola features like upgrading subscriptions, and adding notes to folders or sharing notes with your team. We're working on resolving these problems.
MONITORING
9 days ago - at 08/16/2026 04:39PM
We've rolled back to a previous healthy version and AI features in Granola are now working as usual. We're working to identify the root cause and are monitoring for any further issues.
Apologies for any disruption!
INVESTIGATING
9 days ago - at 08/16/2026 04:24PM
Generating AI-enhanced notes and Granola chat are currently down. We're investigating why and will provide an update shortly.
Latest Granola outages
Granola app services down - 12 days ago
Multilingual transcription on macOS and Windows is down - 22 days ago
Granola services down for some users - about 1 month ago
Notes not generating on iOS - 2 months ago
Chat thread titles not generating - 2 months ago
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