Outage in Greenhouse

BIC: Data is delayed

Minor
March 12, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.
Latest Updates ( sorted recent to last )
MONITORING about 4 hours ago - at 03/12/2025 03:27PM

Data has been fully updated for Silo 5-8 and Silo 101. We are still in the process of updating data for Silo 1-4.

IDENTIFIED about 5 hours ago - at 03/12/2025 01:50PM

We've identified the issue and are now in the process of updating the data.

INVESTIGATING about 6 hours ago - at 03/12/2025 01:14PM

We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.

Latest Greenhouse outages

Performance Degradation - about 1 month ago
Performance Degradation - about 2 months ago

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