Outage in Greenhouse

BIC: Data is delayed

Resolved Major
July 22, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.
Components affected
Greenhouse Business Intelligence Connector
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/23/2025 01:27AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 07/22/2025 09:45PM

A fix has been implemented and is being rolled out across impacted Silos.

IDENTIFIED about 1 month ago - at 07/22/2025 09:27PM

A fix has been implemented and is being rolled out across impacted Silos.

IDENTIFIED about 1 month ago - at 07/22/2025 07:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 07/22/2025 05:30PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 07/22/2025 05:18PM

We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.

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