Outage in Greenhouse

MS Teams Missing When Scheduling Shared Calendar

Resolved Major
September 04, 2025 - Started 21 days ago - Lasted 1 day
Official incident page

Need to monitor Greenhouse outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Greenhouse, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing an issue with the Microsoft Teams integration that affects scheduling interviews on shared calendars. At this time, users are unable to select the Teams option when scheduling. Our Engineering team is actively investigating the root cause. We will continue to provide updates as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 09/05/2025 11:37PM

We've identified the cause of the issue preventing users from adding Microsoft Teams as a video conferencing option when scheduling interviews on shared calendars. The Outlook API response for shared mailboxes is not returning any video conferencing providers, which results in the Teams option not appearing.

At this time, it's unclear whether this reflects a change in how shared mailboxes are supported or if it is an unintended behavior. We recommend that affected customers work with their internal IT or Outlook support teams for further investigation.

IDENTIFIED 21 days ago - at 09/04/2025 08:31PM

We are currently experiencing an issue with the Microsoft Teams integration that affects scheduling interviews on shared calendars. At this time, users are unable to select the Teams option when scheduling. Our Engineering team is actively investigating the root cause. We will continue to provide updates as more information becomes available.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook