A DocuSign outage disrupted Greenhouse's offer workflows for 4.9 hours, causing customers to experience delays or errors when completing DocuSign-backed offer signing processes. The issue was resolved when DocuSign marked their incident as resolved, and customers were advised to retry any previously affected actions.
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DocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action.
We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor incident and will share updates as we learn more.
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