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Outage in Greenhouse

Partial Service Disruption

Resolved Major
August 05, 2026 - Started 3 days ago - Lasted about 11 hours
Official incident page

Incident Report

Summary AI Generated

Greenhouse Recruiting experienced an 11.2-hour partial service disruption affecting multiple core functions, including user search, candidate unhire actions, email and availability requests, referral submissions, offer letter generation, scorecard submissions, candidate notes, and interview plan editing. The issue was identified approximately 22 minutes after the incident began, and a fix was implemented and monitored before the incident was fully resolved.

We are currently experiencing a partial disruption affecting searching for a user, processing candidate unhire actions, sending emails and availability requests, submitting referrals, generating offer letters, submitting scorecards, adding candidate notes, and editing interview plans in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
Components affected
Greenhouse Recruiting

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/05/2026 01:29PM

This incident has been resolved.

MONITORING 3 days ago - at 08/05/2026 03:56AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 08/05/2026 02:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 08/05/2026 02:18AM

We are currently experiencing a partial disruption affecting searching for a user, processing candidate unhire actions, sending emails and availability requests, submitting referrals, generating offer letters, submitting scorecards, adding candidate notes, and editing interview plans in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

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