Greenhouse Recruiting experienced an 11.2-hour partial service disruption affecting multiple core functions, including user search, candidate unhire actions, email and availability requests, referral submissions, offer letter generation, scorecard submissions, candidate notes, and interview plan editing. The issue was identified approximately 22 minutes after the incident began, and a fix was implemented and monitored before the incident was fully resolved.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently experiencing a partial disruption affecting searching for a user, processing candidate unhire actions, sending emails and availability requests, submitting referrals, generating offer letters, submitting scorecards, adding candidate notes, and editing interview plans in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
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